Services
Water-damage services, explained
If water got into your home, here is the simple version of what each service does and when it helps. DrySpan is a free matching service, not a restoration contractor, and we can help you find a local pro in your language.
Start with safety, then sort the damage
If water is still coming in, shut off the source only if you can do it safely. If there is standing water near outlets, breakers, or appliances, do not step in it. Call your local emergency number first if there is any life-safety danger.
After that, look at what the water touched. Clean tap water from a broken pipe is different from flood water, storm water, or sewage backup. Sewage and flood water can be contaminated, so avoid direct contact and keep children and pets away.
Then get help fast. Water can move into drywall, flooring, and wood within hours. That is why the first jobs are usually water extraction and structural drying.
Water extraction — fast standing-water removal
What water extraction is, why speed matters in the first hours, the gear pros use, and a general cost range — plus a free way to find a vetted local pro.
Structural drying — pulling moisture out of walls and floors
How structural drying works, why air movers and dehumidifiers matter, how long it takes, and what to expect — with a free way to find a vetted pro.
Mold prevention — stopping mold before it starts
Mold can start within 24–48 hours of water damage. How prevention works, what to watch for, when remediation is needed, and how to find a vetted pro.
Sewage cleanup — handling Category 3 'black' water safely
Why sewage and contaminated water need special handling, the safety steps pros follow, and a free way to find a vetted, insured local cleanup pro.
Storm and flood cleanup — getting your home dry and safe
What storm and flood cleanup involves, the order pros work in, and what your insurance may or may not cover — plus a free way to find a local pro.
Insurance-claim help — documenting water damage the right way
How to document water damage, what adjusters look for, common claim mistakes, and how a restoration pro fits in — plus a free way to get matched.
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